Legal Notice & Contact

Authorized to Represent

Mr. Thomas Umbach

Regulatory Authority

Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen
Tulpenfeld 4, 53113 Bonn, Germany
Reg.-ID 18/031

Register Court, Register No., Tax Office

AG Aachen, HR B 23551, Aachen-Stadt

VAT ID

DE254094338

EORI No.

DE773896950287150

LEI

391200OOPNK1KBGHIU48

Packaging Licensing (According to German Packaging Law, “VerpackG“)

LUCID Packaging Register No.: DE2227669332291, contract no.: 32610, issuing agency: INTERSEROH Dienstleistungs GmbH

Online Dispute Resolution for End Customers (According to §§ 36, 37 German Consumer Dispute Resolution Act, “VSBG“)

In order to provide a maximum of transparency and fairness, Vikings GmbH agrees to participate in dispute resolution procedures with consumer arbitration boards. The European Commission provides a platform for online dispute resolution, consumers have the opportunity to use this platform for the settlement of their dispute.
Our general contact for consumers complaints and/or praise is hello (at) (plural of “viking”) (dawt) net.

Information Regarding Online Dispute Resolution Pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.

Email and Phone Call Back Service

Email: hello at vikings dot net
Call Back Service: +49 241 60 95 60 95

In order to make the best use of both your and our time, when using our call back service, please make sure to provide the following information:

  • Your name,
  • the name of the business (if applicable),
  • the subject of your call,
  • your phone number and email address,
  • the preferred time of day and the name of your time zone for when you would like us to call you back.

We usually work during “normal” working hours at UTC +1/UTC +2.

Mailing Address, Registered Office Address & Responsible for Content

Vikings GmbH, Oppenhoffallee 143, 52066 Aachen, Germany, Earth, Solar System, Orion Arm, Milky Way, Local Group, Virgo Supercluster